UX Writer at Ibotta, Inc.

Ibotta, Inc logo

Ibotta, Inc.

Company Location: United States
Job Location: Remote
Job Type: Full-time
Category: UX
Pay: $80k-100k (Annually)
Posted on: Apr 08, 2022

Job Description

Ibotta is looking for a UX Writer to join our innovative Product Design team and contribute to our mission to Make Every Purchase Rewarding. Product Design at Ibotta works cross-functionally to deliver exceptional experiences that help millions of shoppers save time and money. You’ll help make our direct-to-consumer product experience great with simple, clear language and an authentic, human voice. 

As a UX Writer, you’ll collaborate with product designers, product managers, UX researchers, customer support, engineers, other writers, and stakeholders from every corner of the company to define the messaging of Ibotta’s mobile & web products. Working alongside another UX Writer, you’ll continue to develop Ibotta’s design language that speaks directly to our users by evolving processes, maintaining standards and guidelines, and growing content in our design system.

This position is located in Denver, Colorado, or with the option of full-time remote. Candidates must live in the United States.

What you will be doing:

  • Embrace and uphold Ibotta’s Core Values of Integrity, Boldness, Ownership, Teamwork, Transparency & Advocate for Savers
  • Shape the user experience by collaborating with designers, Product Managers, and other stakeholders on the product lifecycle from beginning to end: discovery, research, strategy, writing/design, testing, iteration, development, etc. 
  • Help structure and communicate information in the most intuitive way possible for our Savers through information architecture and content design best practices
  • Write content for mobile and web, including headers, labels, buttons, instructional text, error messages, notifications, and in-product messaging
  • Utilize data and research insights to evaluate content effectiveness, identify areas of growth, and improve existing copy
  • Work with existing product writing guidelines, and collaborate with writers and designers to evolve content guidelines as needed
  • Manage multiple projects throughout the agile product development process
  • Understand and empathize with users deeply, so you know what they need, when they need it, and how they need it communicated.
  • Effectively communicate ideas and rationale with a broad set of stakeholders by sharing your work regularly
  • Provide tools, demos, and tips to communicate the value of good content 

What we are looking for:

  • 2-5 years writing experience and 1-year product writing experience
  • Experience writing for consumer-facing products or services
  • Exceptional writing skills with a portfolio showcasing your work
  • Experience in UX, product, marketing, or branding
  • Ability to thrive in a fast-moving environment and comfortable with ambiguity
  • A deep curiosity for understanding users and empathizing with their problems

Additional Details:

  • This position is located in Denver, CO or with the option of full-time remote and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, 401k match, profit sharing and equity. Candidates must live in the United States, Canada, or Mexico.
  • Base compensation range: $80,000 – $100,000. This compensation range is specific to the state of Colorado’s local labor market and may vary for employees living in other areas.
  • Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard with race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
  • If living in the United States, applicants must be currently authorized to work in the United States on a full-time basis.
  • For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

Ibotta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description

Built in Denver, CO, Ibotta (“I bought a…”) is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target, and Uber, we’ve delivered over $1B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation.

To learn more about what our Tech teams are doing day to day, visit Building Ibotta on Medium.com.

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