Technical Writer at H&M Group

h&m group logo

H&M Group

Company Location: Stockholm, Sweden
Job Location: Local
Job Type: Full-time
Category: Technical
Posted on: Apr 30, 2022

Job Description

AI Foundation is the team within the area AI, Analytics and Data that focuses on developing Machine Learning solutions to support and/or improve different H&M group processes that range from Supply Chain and Production (Quantification, Allocation and Pricing models are some examples) to Customer areas (recommendation engines, etc.).

The AI Community team is responsible for creating awareness and interest in AI internally to help develop a data-driven culture and externally to attract talent and raise H&M’s profile while continuing to educate and upskill the organization at all levels.

We are looking for an experienced tech writer with strong AI knowledge who will be responsible for writing and maintaining user focused documentation (tutorials, how-to guides, concept doc., storyboards for video production, and sample code). This person will but also design and develop projects showing how to use our platforms are used in practice. You will also partner up with the AI Learning & Development manager on platform training initiatives.

Thanks to your strong communication skills, you will work closely with stakeholders to understand and document new features and documents, but also and translate further complex technical concepts and components into accurate and impactful visual aids for all types of users and level of experience levels within AI.

Qualifications

Required skills/qualifications:

  • 3+ years of relevant work experience
  • A bachelor’s degree in data science, engineering, statistics, computer science, or a related field
  • Strong AI knowledge and work experience
  • Experience transforming raw content from technical contributors into clear and easily readable materials
  • Technical knowledge in machine learning, statistical analysis, advanced analytics, related area
  • Demonstrated ability to write high-quality documentation that explain technical concepts and procedures related to key areas of data analysis, machine learning, computer science or related area
  • Able to develop and document practical examples that showcase software functionalities for the purpose of helping users solve real-world problems
  • Excellent collaboration skills with highly technical teams and other cross-functional teams and stakeholders

“Nice to have” Skills/Qualifications

  • Excellent problem solving and analytical skills with an aptitude for learning new technologies

Required Language Skills

  • Native written & verbal English

Additional Information

Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism. Your skills and knowledge include:

  • You are very hands-on and pragmatic
  • You are structured and analytical
  • You are driven and have good prioritization skills
  • You have a strong interest in the advanced analytics/AI area
  • You have strong communication skills (oral and written)
  • You are naturally curious
  • You have good networking skills
  • You feel comfortable driving projects in a very dynamic environment and are not afraid to try and fail

Company Description

H&M Group is a family of brands and businesses, driven by the desire to make great design available to everyone, in a more sustainable way. We offer fashion, design and services that inspire and enable people to express their style while making it easier to live more circular.

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