Senior Content Designer at ClearScore (£70k-85k Annually)

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ClearScore

Company Location: Portsmouth, United Kingdom
Job Location: Local
Job Type: Full-time
Category: Finance
Pay: £70k-85k Annually
Posted on: Feb 21, 2022

Job Description

ClearScore is searching for a Senior Content Designer to join our incredible design team. As a Senior Content Designer you will be creating structured content and copy for our users, as part of our product. You’ll research, draft, test, iterate and refine the content as part of the design, supported by the content and design team.

The Senior Content Designer will be collaborating with other disciplines every day, working together to understand the issues, opportunities and requirements as we grow. You’ll be working with subject matter experts and stakeholders to capture their thoughts and requirements that will inform your work, as well as insights and data analysts to assess live content. You’ll lead workshops and working sessions as part of this, as well as report back to senior stakeholders on findings, and present and contextualise your work around the business.

You’ll also be troubleshooting content problems, shaping our content style guide and documentation, creating copy examples, involved in usability testing, research, and more to support the content design function at ClearScore.

What we’re looking for:

  • A pragmatic, experienced content designer – you have seen and worked through the whole life-cycle of a project.
  • A mind for process – but a value for outcomes more than output.
  • Excellent communication skills, both written and spoken.
  • Attention to detail, but also the ability to see beyond line-editing to bigger issues with content.
  • Deep interest in user-centred content as part of a product. This is a product content design role. We believe our brand is core to our product but, while your work will shape and reflect our brand, this isn’t a role that involves writing copy for marketing, external campaigns or long-form editorial copy.
  • Able to take and act upon critique of their work and give critique of work to others. Experience in discovery work through to post-delivery.
  • Experience of usability testing and A/B testing.
  • Experience with web and product UI copy and microcopy.
  • Experience of working with multi-disciplinary and/or agile teams.
  • Experience running workshops for multiple SMEs and stakeholders, as well as your team.
  • Experience maintaining a content governance processes.
  • Someone who wants to develop and broaden their skills throughout the content design process, and help develop these skills in others.

Nice to haves:

  • Experience of prototyping tools, and Sketch and/or Figma.
  • Experience with web optimization and working knowledge of SEO requirements (for our supporting website).
  • Experience creating customer help content and maintaining a knowledge base.

What you’ll get from us:

Support, direction and opportunity to develop your skillset as a content designer and a career progression path created for content design. Tailored in-house training and the opportunity to attend conferences and do external courses to expand on this.

Company Description

ClearScore is currently the biggest marketplace for credit products in the UK and in South Africa with over 15 million users. We are the first company to facilitate access to credit products using Open Banking data, making credit accessible to users with no credit files or low credit scores. In the UK alone, we have established relationships with over 50 of the main lenders and have been a trusted tool for customers to manage their credit and make better financial decisions.

We were the first business to offer free credit reports. We did so because we are user-centric at our core and believe in leveraging on technology to enable positive financial choices. We are design-led and data driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don’t micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits

  • 25 paid holidays and a “duvet day” on your birthday
  • Private health and dental cover
  • GP office visits
  • Life assurance scheme
  • Up to 6% matched pension
  • Brown bags with guest speakers
  • Access to Perkbox
  • Dog-friendly office
  • Daily breakfast and free snacks
  • Free sports and social clubs
  • Generous training allowance
  • Fast progression
  • Leadership-led training
  • Regular wellbeing events
  • In-house psychotherapist
  • Financial coach to help you plan and achieve your goals
  • Physical and mental health support through BUPA
  • No clock-watching culture
  • Generous maternity and paternity plans
  • Culture and inclusion representatives
  • Transparent pay structure and a career growth plan

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.

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